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Shipping Policy

Last updated: September 2026

1. Delivery Areas

We deliver to all seven emirates of the United Arab Emirates: Abu Dhabi, Dubai, Sharjah, Ajman, Umm Al Quwain, Ras Al Khaimah, and Fujairah. Delivery coverage includes both mainland and free zone areas within each emirate.

2. Delivery Timeframes

Delivery times vary based on product availability and your location. Estimated timeframes are displayed on each product page and at checkout.

LocationEstimated Delivery
Smaller items (chairs, side tables, accessories)2–3 business days
Larger items (sofas, beds, wardrobes, dining sets)3–5 business days
Made-to-order piecesSee product page for estimate

These are estimates. Actual delivery times may vary due to stock availability, public holidays, or unforeseen circumstances. We will notify you of any significant delays.

3. Delivery Costs

Delivery is charged per trip based on your delivery location, covering up to 5 items per delivery. Rates are:

EmirateDelivery Fee
SharjahAED 100
AjmanAED 120
DubaiAED 150
Umm Al QuwainAED 180
Ras Al KhaimahAED 200
Abu DhabiAED 250
FujairahAED 250
Al AinAED 300

Orders with a subtotal above AED 4,999 qualify for free delivery. Mixed carts with items from multiple categories are charged once per trip, based on the emirate rate above.

4. Order Tracking

Once your order is dispatched, you will receive an email with tracking information. You can also view your order status by logging into your account and visiting your order history.

5. Delivery Process

  • Our delivery team will contact you before the scheduled delivery date to confirm timing.
  • Someone must be present at the delivery address to receive and inspect the order.
  • Please inspect all items upon delivery. Any visible damage must be noted on the delivery receipt and reported to us within 24 hours.
  • Large furniture items are delivered to the room of your choice within your home or apartment.

6. Failed Deliveries

If no one is available to receive the delivery at the confirmed time, a re-delivery fee may apply. We will hold your order and contact you to reschedule. After three failed delivery attempts, the order may be cancelled and subject to our return policy.

7. International Shipping

Currently, we only deliver within the United Arab Emirates. We do not offer international shipping at this time.

8. Questions?

If you have any questions about shipping or your delivery, please contact us at woodyork.ae@gmail.com or through our Contact page.

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